At Concord ICB Limited we are committed to maintaining the trust and confidence of our customers. Read more below.:
Privacy and cookies policy
Who we are
At Concord ICB Limited we are committed to maintaining the trust and confidence of our customers to our web site. When it comes to your data, Concord ICB is committed to transparency and choice. Here you will find information on how we treat data that we collect from customers and visitors to our websites.et.
Information we collect
A cookie is a very simple text file that gets downloaded onto your PC when you visit our website. They generally contain two bits of information: our site name and a unique user ID. Once the cookie is on your computer, the site “knows” that you have been there before and can then use that knowledge to tailor the experience that you have.
We use “strictly necessary” cookies to enhance user experience such as faster web page loading. No personally identifiable information is collected by using these cookies.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies
How we use your data
When you book for our services either through our website or over the phone or by email your name, property address data, email and contact number will be collected and stored securely in our computer system and on mobile device. Such information collected will only be used for providing you with requested service. It will also be used for identifying the type of service we provide to you. Please be assured that we do not share your personal details with any other company without your consent. Please be assured that we do not share your personal details with any other company without your consent.
How we disclose your data
We do not sell, lease, rent, share or give away your personal details to any company / organisation. Our employees process your data in order to provide the required service from us. We do not sent out promotional emails.
How we protect your data
We have taken appropriate technical and organisational security measures to protect your personal information from misuse, unauthorised access, unlawful access, disclosure without expressed consent, loss, alteration, damage and destruction. These measures include:
Physical safeguards, with locked doors and filing cabinets, controlled access to our office and secure destruction of media containing your Data.
Technology safeguards, like all computers are password protected, all our websites are SSL complaint.
Organisational safeguards, like training and awareness programs on security and privacy, to make sure employees understand the importance and means by which they must protect your Data.
Storage of Your Data
The information we collect from you may be stored on servers in the UK and the USA.
Retention Period of your data
We normally store your personal data up to 2 years from the date of booking. This will enable us to serve you better with your enquiries. We also retain and use your data as necessary to comply with our legal obligations, resolve disputes and enforce our guarantee agreements.
Please let us know, at any time, we want to us delete those information. Such request should be addressed our data protection contact. Please email your requests to email@example.com
Accessing, Updating or Correcting Your Data
You are entitled to access the personal information that we hold. Email your request to our data protection contact at firstname.lastname@example.org
You have the following rights related to your personal data:
• The right to request a copy of personal information held about you
• The right to request that inaccuracies be corrected
• The right to request us to stop processing your personal data
• The right to withdraw consent
• The right to lodge a complaint with the Information Commissioner’s Office
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 09 June 2020.
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